Updates to Veteran/Beneficiary Travel Information - Oscar G. Johnson VA Medical Center
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Oscar G. Johnson VA Medical Center


Updates to Veteran/Beneficiary Travel Information

Bene Travel Feature JPG

Bene Travel Feature JPG

By John Jamison, Public Affairs Officer
Thursday, February 4, 2021

UPDATE -- Beneficiary Travel 24/7/365 new online portal to submit claims

By John Jamison, Public Affairs Officer
Thursday, February 4, 2021

Veterans, caregivers, and beneficiaries who are eligible for reimbursement of mileage and other travel expenses to and from approved health care appointments can now enter claims in the new Beneficiary Travel Self-Service System (BTSSS). BTSSS simplifies the current claim submission process for beneficiaries and ensures timely processing and payment of travel reimbursements.

New travel reimbursement claims for Beneficiary Travel should be submitted through this new web-based portal. The system replaces the kiosk method and eliminates the need for hard copy submissions and in-person claim submissions when a computer or mobile device is available; however in person claims and hard copy submissions are still accepted.  BTSSS offers Veterans and beneficiaries the following advantages:

  • More convenience and ease in submitting claims 24 hours a day, 7 days a week,
  • Timely processing and payment of travel reimbursements,
  • Self-help tools to find answers to questions, and
  • Capability to track a claim and your complete claims history. 

Before logging in for the first time, you will need a DS Logon account issued by the Department of Defense (DoD). A DS Logon is an ID that enables Veterans and caregivers to access VA and DoD sites with one user name and password. Need a DS Log on?

To submit a claim or get information about a DS Log on, visit https://www.va.gov/health-care/get-reimbursed-for-travel-pay/. Select the description that fits you best then choose BTSSS.

If you need any assistance or more information about BTSSS please contact Iron Mountain VA Mobility Travel Manager at (906) 774-3300, ext. 32441

Information resources:
Beneficiary Travel Self-Service System Frequently Asked Questions
Beneficiary Travel Self-Service System Flyer
Veteran/Beneficiary Travel Claim for Reimbursement Form


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